Privacy Policy

Last Updated: [Insert Date]

Welcome to Pro Tennis Zone (“we”, “us”, or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website protenniszone.com.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

• Contact details (name, email address, phone number)
• Shipping and billing address
• Payment information (processed securely through our payment partners)
• Account credentials (if you create an account)

Non-Personal Information

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on our site
• Referring website addresses

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders for tennis equipment and apparel
• To provide customer service and support
• To improve our website and product offerings
• To personalize your shopping experience
• To communicate with you about orders, products, services, and promotions
• To prevent fraud and enhance security
• To comply with legal obligations

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third parties who perform services on our behalf (payment processing, shipping, marketing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• All payments are processed through PCI-compliant systems with 256-bit SSL encryption
• We never store your full payment details on our servers
• Regular security audits and monitoring systems to prevent unauthorized access
• Data is stored on secure servers with limited access

While we strive to protect your information, no electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another service

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze site traffic and usage patterns
• Deliver targeted advertisements
• Improve website functionality

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date.

10. Contact Us